I have been wearing hearing aids for 3 decades. I am a flutist, music educator, and counselor, as well as a PhD student in Performance Psychology. I have a high-frequency hearing loss in both ears, a congenital defect. I have relied on bone conduction, contextual reasoning, and reading lips to understand others with my natural hearing. After years of working with analog technology, I decided it was time to hear what the world is really about. I have had numerous less-than-satisfying visits with audiologists and hearing aid specialists over the years – people who underestimated me and my expectations. For that reason, I elected to go without hearing aids for some time. I met Chris Bisel of Bisel Hearing Aids of Houston by chance, and he was nothing short of everything I wanted in customer service, technical savvy, and a clear understanding on his part of the psychosocial issues faced by the hearing impaired. My mother and I enjoyed the equipment selection process, and Chris walked through my personal hearing and speech history with both of us. He truly wanted to understand me as a person. This level of patient advocacy is extremely rare and largely absent. The hearing instruments themselves, from Aubibel’s Platinum Range Completely-In-Ear system, are nothing short of amazing. I am able to hear sounds, tonal colors, and acoustical phenomena that I have only imagined in the past.