Patient Reviews

Read a Few of Our Google Reviews

We are rated 5 out of 5 stars based on 88 reviews on Google.

Read All Reviews on Google

Read what some of our patients have to say about our staff and our office!

Very compassionate and understanding of special circumstances. No other local audiologist has shown this kind of care.

Reviewer Profile Photo

Jasmine Waters, on Google

Great service.

Reviewer Profile Photo

Susan Reed, on Google

I came in to get full ear molds made for custom in ear monitors. Chris was friendly, knowledgeable and 3rd generation proprietor of Bisel. He also offered to help adjust my IEM's once they came in if needed.

Reviewer Profile Photo

Adam Thaler, on Google

I have had an excellent experience Bisel Hearing Aid Center. I was give a prompt appointment for my initial evaluation. They were able to try a pair of hearing aids before purchasing. The devices are inconspicuous and work well. I had a situation were one of the aids stopped working while I was out of town. I was able to be seen almost immediately on my return and I was taught how to deal with the issue myself Overall, I'm very happy with the service I have received!

Reviewer Profile Photo

Steven Croft, on Google

Chris is great! Very knowledgeable and polite. I’m an audio engineer and went for ear molds for my IEM’s. I couldn’t recommend him more.

Reviewer Profile Photo

We Tour Connect, on Google

Kayla was an amazing help when I first arrive .. and Dr. Chris Bisel was spot on, accurate and fast with my impressions.. I highly recommend..

Reviewer Profile Photo

Malachi Bristol, on Google

Great service always. Highly recommend

Reviewer Profile Photo

Allan Panzer, on Google

By far the best hearing aid company in Houston. Chris Bisel runs this clinic personally, and he and his folks take great pride in the perfect fitting hearing aid. You will not be disappointed in the price or the service!!

Reviewer Profile Photo

Michael Ogg, on Google

Chris at Bisel Hearing Aids saved us on a Saturday morning! My dad, who wears Starkey hearing aids, was visiting from out of town for my daughter's wedding shower when he realized he forgot his charger. We called every vendor in the greater Houston area only to find out they were all closed..including Bisel! On a Longshot I messaged Bisel on their website and Chris immediately got back to me to tell us he would open the shop for us! He loaned my dad a charger and even gave his devices a turbo charge so he could hear on the drive home. What an amazing servant heart and wonderful customer service we found in Chris! My dad was able to attend the party and was smiling the whole evening! Thank you so much Chris!

Reviewer Profile Photo

Melissa Paul, on Google

Five Star salute to Kayla, my little 94 year old Mom had questions about resetting and the her operations of her HA’s. Kayla is consistently patience, kind and a true professional! Plus she knows her products. Kayla, you are an asset to that Bisel Team! JR

Reviewer Profile Photo

Jan J Rayburn, on Google

It is a privilege to meet with Chris and staff each time l attend my appointments. The ambiance is a subtle and restful experience after the busy and noisy traffic outside. Office and receptionists staff are welcoming and pleasant. One never feels hurried in this adorable corner of Houston, Texas. Chris BIsel is an exceptional person and superb hearing aid specialist. It's in his blood literally and symbolically. Both his parents and grandparents dedicated themselves to servicing the community in a manner that is befitting their integrity. Outstanding workmanship, for its own sake.

Reviewer Profile Photo

Patricia looker, on Google

Chris was spectacular! Highly communicative, knowledgable, and kind. They provided a timely and informative service.

Reviewer Profile Photo

Micah Miller, on Google

Monica is a true professional. She is very knowledgeable and gets to the issue at hand quickly and resolves it just a quickly as well. I recommend Bisel Hearing Center to anyone looking for the very best service concerning one's hearing

Reviewer Profile Photo

Matthew Bianco, on Google

Thank you for helping me hear better. 🤘

Reviewer Profile Photo

craig hlavaty, on Google

After several years of disappointing experiences with other providers I just walked into the Bisel Office hoping to find more friendly care. I hit the jackpot! I was greeted by the boss and the team of care people with love and interest. Dr. Cris introduced me to his tech person Monica. She listened intently to my concerns about the hearing instruments that had been sold to me by a previous audiologist. As we talked Monica examined those aids and suggested a new hearing test. My confidence in her skill and knowledge grew. I did buy new aids and could not be happier with how they work for me. I give all the credit for this success to Monica for her concern and care. If we were awarding stars the Bisel Hearing Aid Center and especially Monica would get ten gold stars. They are wonderful. Don M

Reviewer Profile Photo

Don Morgan, on Google


Reviewer Profile Photo

Juan Ramos, on Google

Great service and experience

Reviewer Profile Photo

Martin Hristov, on Google

Chris and his staff are very knowledgeable and considerate. They take time to explain how your new equipment works and they make sure it is kept in working order.

Reviewer Profile Photo

Birdie Kelley, on Google

If you or a loved one needs hearing related assistance or hearing aid repairs, I HIGHLY recommend Chris. His is a 3rd generation business. I walked in this morning to see if he could help with my 95 yr old father in law's hearing aid. He fixed it, explained how I could fix it myself if necessary again, was attentive and reasonably priced. Having had a mother that started wearing hearing aids when she was 34, I've had lots of exposure to hearing and hearing aid issues. I was overwhelmingly impresssed with his expertise and attention.

Reviewer Profile Photo

Colleen Akers, on Google

Chris has been overseeing my father’s hearing aid usage for over 20 years. Earlier this year we moved my father out of state to be closer to family. Since his aids are covered under warranty, I know if there are any issues Chris is just a phone call away. Chris goes above and beyond and I can’t thank him enough for always being there for our family. He gives excellent advice and is a true mensch.

Reviewer Profile Photo

Donna Askenazi, on Google

I was came to Bisel because it was close to where i was living at the time. Come to find out that this was a 3rd generation company which made me feel at ease. Chris is awesome, very knowlegebale and takes the time to listen to you and explain about hearing loss, never any rush. The staff is very professional and friendly, the place is very clean and I recommend them highly!!

Reviewer Profile Photo

david g, on Google

Bisel Hearing Aid Center is a very warm and welcoming office. Monica, my husband’s hearing aid specialist is awesome! She is very knowledgeable about hearing aids and has a very special way of walking with her clients as they begin their journey of better hearing. She knows her products well and is able to assess the client’s needs to make the adjustments necessary for optimum hearing. She takes time to explain what to expect when a person begins to hear things that are new that most people are familiar with. She will go the extra mile for her clients!

Reviewer Profile Photo

Robin Taylor, on Google

This is the place to go! Professional and comfortable. I purchased a professional pair of in ear monitors from Bisel Hearing. The custom ear impressions came out perfect. I couldn't be happier with the service.

Reviewer Profile Photo

Clay McClain, on Google

Hearing aids properly suited to you are so important. When you meet Chris Bisel and his staff you reached the most professional in caring to maximize the perfect hearing. They constantly have you comeback for visits to keep your hearing aids perfect. I

Reviewer Profile Photo

stew levine, on Google

I had worn hearing aids for years before going in to see Chris. It was a very different experience. First he was willing to meet me outside of business hours to better work with my insurance cut off dates. Then he really took the time to test my hearing (which at first I thought was unnecessary as it has been unchanged for 25 years), but the test resulted in his recommendation for the best product for my particular type of hearing loss. It was a level of service I did not get at all in the hospital setting I went to previously. Additionally he makes sure to check my hearing aids quarterly which to my surprise has been very productive and kept them working optimally for me. I really love the devices I am now wearing and wish I would have known to go into Bisel's years ago.

Reviewer Profile Photo

Jennifer Claridge, on Google

True experts. Kind staff. If they’ve done work with NASA astronauts they’re certainly the best.

Reviewer Profile Photo

Brandon Smith, on Google

I recently enjoyed a hearing aid appointment at Bisel Hearing Aid Center in Houston, Texas and wanted to share my experience with any individual, challenged by hearing loss, or a person, who was contemplating replacing their current hearing aids and/or seeking to replace their former Provider, for an advanced Instrument specialist, such as Chris.

Chris Bisel, the owner of Bisel Hearing Center is a charismatic and interesting man; his zeal for his craft and dedication to helping fit my hearing loss level, with a terrific an ideal instrument. Chris leads from his personality, beliefs, and confidence in himself and in the area of specialty. He is a seasoned practitioner in Houston since 1989. During out exchange, I experience increasing confidence that what Chris offered made perfect sense and would greatly improve my hearing and my entire life. During the evaluation, Christ meticulously articulated his experience, training and knowledge coupled with his familial status as a third generation hearing instrument specialist which reflects sincere caring individual whose career translates into an honorable vocation service for life.

Chris’ philosophy and ethical treatment was present to me during every single moment of the evaluation, testing and process; a process that informed and persuaded my decision to place my trust in Bisel Hearing Aid Center for my hearing loss needs. Chris’ integrity, explanation, illustrations and fine manners, encouraged an informed decision, to secure hearing aids from a trusted (read the reviews) body of fans who hailed and recognized as did I: an authentic Master hearing instrument Specialist.

Patricia Looker

They put customer satisfaction as their first priority by going a step beyond in the hearing aid industry! Any company can dream, you said, “why not?” – and made the “hearing” aid equal in technology.

Stewart L.

Bisel Hearing Aid Center and owner Chris Bisel provide excellent service in a friendly and caring environment. I am very pleased with the service I’ve received there!

Satisfied Patient

Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.

Patricia D.

These are so great for noisy restaurants; I wasn’t even aware of the noise! Phone streaming is also very helpful.

Satisfied Customer

I love that there are multiple settings, so I can customize my hearing aids. I was skeptical beforehand, but I am really appreciating the advances that these hearing aids offer.

Satisfied Patient

I have been wearing hearing aids for 3 decades. I am a flutist, music educator, and counselor, as well as a PhD student in Performance Psychology. I have a high-frequency hearing loss in both ears, a congenital defect. I have relied on bone conduction, contextual reasoning, and reading lips to understand others with my natural hearing. After years of working with analog technology, I decided it was time to hear what the world is really about. I have had numerous less-than-satisfying visits with audiologists and hearing aid specialists over the years – people who underestimated me and my expectations. For that reason, I elected to go without hearing aids for some time. I met Chris Bisel of Bisel Hearing Aids of Houston by chance, and he was nothing short of everything I wanted in customer service, technical savvy, and a clear understanding on his part of the psychosocial issues faced by the hearing impaired. My mother and I enjoyed the equipment selection process, and Chris walked through my personal hearing and speech history with both of us. He truly wanted to understand me as a person. This level of patient advocacy is extremely rare and largely absent. The hearing instruments themselves, from Aubibel’s Platinum Range Completely-In-Ear system, are nothing short of amazing. I am able to hear sounds, tonal colors, and acoustical phenomena that I have only imagined in the past.

Spencer Yeamans